Shipping & Returns

SHIPPING AND RETURNS

We want to completely eliminate the online sizing gamble. Because our garments are made specifically for broader builds, we make getting your perfect fit entirely painless and risk-free.

SHIPPING AND DELIVERY

We keep our logistics sharp so your weekend wardrobe arrives without the wait.

Thank you for shopping with Gentlemen Who Brunch and for supporting independent brands. Your satisfaction is our top priority. Our goal is to provide the best experience possible for each client.

Swift, Reliable Dispatch

Local orders will be shipped by SF Express. 

  • Processing Time: All orders are packed and dispatched within 48 hours.

  • Delivery Window: Standard shipping takes 2 to 5 business days to arrive directly at your door.

  • Tracking: The moment your order leaves our warehouse, you will receive a tracking link via email to monitor its journey.

International orders will be shipped by DHL within 2-4 business days, and a tracking number will be provided. Parcel should be delivered between 7-14 working days after shipment. 

If you have any questions about your order, please email us at orders@gentlemenwhobrunch.com and in the subject line write down your order number.

RETURNS AND EXCHANGES

HONG KONG, MAINLAND CHINA, OR MACAU

Try items in the comfort of your own home. If they're not quite right, you've got 14 natural days to request an exchange or return and send them back to us. To make it entirely painless, we provide one free return per order, and we will even arrange to collect the package directly from your home or office. No post-office queues required.

Items must be unworn, unwashed, and returned in their original packaging with the tags attached.

Simply drop a note to our concierge team at orders@gentlemenwhobrunch.com with your order number, and we will handle the rest. Refunds are processed back to your original payment method within 5 business days of receiving your package.

INTERNATIONAL (REST OF THE WORLD)

Damaged Items

We only replace items if they are defective or damaged. If your order is incorrect or damaged, please email us at orders@gentlemenwhobrunch.com within 7 natural days of receipt. Please include your order number in the subject line, describe your issue/concern and include a picture of the damaged/wrong product, if applicable.

Sizing Issues

At this moment, Gentlemen Who Brunch is not offering any free returns or exchanges if you would like to exchange your order due to sizing, you will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable.

Please email us at orders@gentlemenwhobrunch.com within 7 natural days of receipt. Please include your order number in the subject line, describe your issue/concern and include a picture of the damaged/wrong product, if applicable.

Once your return is received and inspected, we will email you to notify you that we have received your returned item. If your return is approved, we will then issue a 95% discount code for you to place a second order. The discount is not applicable to shipping costs.

If you still have questions about what size would fit you best, please book a virtual private fitting here.